Several major companies use Wikis as a main collaboration hub for employees and their customers. It's a great tool in a fast paced work environment where you can easily see what other people are working on. You can make changes quickly or add new content to a page easily. It's also good for building an on-line commnunity which makes it easier to share ideas and information from anywhere.
http://www.elevatorview.com/2008/01/08/7-effective-wiki-uses-and-the-companies-that-benefit-from-them/
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